teamzr1
Supporting vendor
Think you have a problem getting a C8 in the UK ?
Tom who is serving our country in the US Army based in Germany has spent like over 1 year to order and buy a C8 HTC with Z51 options
He was getting the run around with a fricking dealer here in the USA, Little F'ers
Melvin and I have been working with Tom all this time about all the crap and runaround he got,
but finally it all came together and his 2021 C8 is sitting at the dock in Europe sitting in the rain :-(
He should have his C8 very shortly and we salute his drive not to give up on his dream of owning a C8 while serving to protect our freedoms
Here is some of what Tom went through from today, working back all this year
Hi JR,
Thanks to both of you for your support!
To answer your questions, here goes:
I ordered a 2021 hard top convertible in Ceramic Metallic Grey with yellow calipers and yellow seat belts, 2LT with Z51 pack and magneto shocks, it was built last week of August.
The car is American spec, LHD. Only the Brits drive on the wrong side of the road
Just found out that the car is in port and should be delivered on Tuesday morning!
I asked the dealer not to do any prep at all because I'll take it directly to my detailer here in Stuttgart for paint correction and then he'll take straight over to the wrap guy for PPF. He's also going to wrap the top in black and the mirrors in yellow. If all goes well, I will finally have it back by the 10th or 11th, fingers crossed.....Just in time for Christmas and to put it in the garage for the winter
I've already ordered a new set of wheels because the stock choices were just not good on this generation in my opinion. I'll end up using the stock wheels as my track wheels.
As for OnStar, I'm not sure it works over here so i haven't signed up for it yet. There is a GM dealer within about an hour from here that just sent their techs out to get C8 qualified. Another American who brought his car with him did most of the legwork with those guys and they are set-up to do all of the TSB's, updates and services. Infact, they found that 2 of his wheels are bad and he will be getting some new ones under warranty!
More to come once I get my hands on it!
Take care, Tom
--------------------------------------------------------
JR and Melvin
Just wanted to give you an update as of 12/1/21
MacMulkin finally relented and sold me the car!!
It seems that another guy over in Korea was in the same predicament as me but being that he works in the Lawyer's office on base, was able to get all the way up to one of the legal folks on the GM team and got things sorted out and they called MacMulkin to let them know that they wouldn't get any grief from GM if they sold cars to military folks. So, indirectly, he was able to help my situation too.
Car should be getting unloaded in Bremerhaven this week and trucked down to me next week sometime!
I'll be sure to send you guys some photos soon as it shows up!!
Talk soon,
Tom
------------------------
Hi Tom,
I understand. I did a quick check on Autoscout24.de and saw a number of cars there. Most dealers will take the VAT form, but you have to go through extra steps.
Another thought is the Canadians. Is there still a Canadian PX over there? I know they had a small outlet for the Brits, Canadians and other NATO forces at Ramstein.
We used to be able to buy (US or Canadian spec) cars through them and get the VAT taken out.
As far as the tune goes, maybe JR or Geiger can help out. I know it is tough, but Geiger is an authorized US Car dealer for Europe, so maybe he can upload a US tune for you if you buy through him.
Just a few thoughts. Good luck. I know this is frustrating.
TTYL, Melvin
---------------------------------
Hi JR,
Thanks to both of you for your support!
To answer your questions, here goes:
I ordered a 2021 hard top convertible in Ceramic Metallic Grey with yellow calipers and yellow seat belts, 2LT with Z51 pack and magneto shocks, it was built last week of August.
The car is American spec, LHD. Only the Brits drive on the wrong side of the road
Just found out that the car is in port and should be delivered on Tuesday morning!
I asked the dealer not to do any prep at all because I'll take it directly to my detailer here in Stuttgart for paint correction and then he'll take straight over to the wrap guy for PPF.
He's also going to wrap the top in black and the mirrors in yellow. If all goes well, I will finally have it back by the 10th or 11th, fingers crossed
Just in time for Christmas and to put it in the garage for the winter
I've already ordered a new set of wheels because the stock choices were just not good on this generation in my opinion. I'll end up using the stock wheels as my track wheels.
As for OnStar, I'm not sure it works over here so i haven't signed up for it yet. There is a GM dealer within about an hour from here that just sent their techs out to get C8 qualified.
Another American who brought his car with him did most of the legwork with those guys and they are set-up to do all of the TSB's, updates and services. In fact, they found that 2 of his wheels are bad and he will be getting some new ones under warranty!
More to come once I get my hands on it!
Take care,
Tom
------------------------------
Mr. Thompson,
It's been over a week since my last email and I've received no reply from you or your staff. I was hoping to hear back that you'd reviewed my situation and/or decided to contact GM yourself for further guidance.
I have no way of knowing whether your non-response was intentional or simply an oversight. I would like to think that it was simply an oversight.
I'm being completely honest when I say that this has been one of the worst experiences I've ever had and I work in customer service! I've never had to jump through so many hoops nor have I ever had to prove residence and current ownership of a vehicle prior to purchasing another one.
Your salesman's interpretation of GM’s export policy is completely wrong. There is no way that GM intends that policy to be used to prevent US Military or government civilians and contractors from purchasing their products.
He is essentially saying that if a member of the previously mentioned group gets an assignment to go overseas during the process of buying a car that GM would not allow the sale to go through.
And we all know that is not the case and that GM does not have a rule against selling vehicles to members of the military when they have a website dedicated to giving them discounts(www.gmmilitarydiscount.com).
At the very beginning of our conversation last year, it was mentioned to me that your team could sell me a used car without issue. I'm not sure how selling a used car would be any different but if there's a way for you to use this car as a program/dealer car for a few months or miles,
I would still be amenable to that and agree to purchase the car at the agreed upon MSRP price. The lienholder, Bank of America, has already contacted your team and supports this transaction completely.
Again, If I were going to do break rules or do something underhanded, I can assure you that it would not be over a car.
Having said that and due to not hearing back from you or your team, I have decided to reach out to GM myself for further guidance.
I will of course keep you and your staff on the CC line so that I can continue to remain open and honest with any correspondence as I have been from the beginning. I welcome any feedback and/or consolation you feel is warranted.
Respectfully, Tom
--------------------------------
Tom Tisdale
Project Manager
EUCOM J33
Subject: Re: MacMulkin Chevrolet - Tisdale Corvette
Tom who is serving our country in the US Army based in Germany has spent like over 1 year to order and buy a C8 HTC with Z51 options
He was getting the run around with a fricking dealer here in the USA, Little F'ers
Melvin and I have been working with Tom all this time about all the crap and runaround he got,
but finally it all came together and his 2021 C8 is sitting at the dock in Europe sitting in the rain :-(
He should have his C8 very shortly and we salute his drive not to give up on his dream of owning a C8 while serving to protect our freedoms
Here is some of what Tom went through from today, working back all this year
Hi JR,
Thanks to both of you for your support!
To answer your questions, here goes:
I ordered a 2021 hard top convertible in Ceramic Metallic Grey with yellow calipers and yellow seat belts, 2LT with Z51 pack and magneto shocks, it was built last week of August.
The car is American spec, LHD. Only the Brits drive on the wrong side of the road
Just found out that the car is in port and should be delivered on Tuesday morning!
I asked the dealer not to do any prep at all because I'll take it directly to my detailer here in Stuttgart for paint correction and then he'll take straight over to the wrap guy for PPF. He's also going to wrap the top in black and the mirrors in yellow. If all goes well, I will finally have it back by the 10th or 11th, fingers crossed.....Just in time for Christmas and to put it in the garage for the winter
I've already ordered a new set of wheels because the stock choices were just not good on this generation in my opinion. I'll end up using the stock wheels as my track wheels.
As for OnStar, I'm not sure it works over here so i haven't signed up for it yet. There is a GM dealer within about an hour from here that just sent their techs out to get C8 qualified. Another American who brought his car with him did most of the legwork with those guys and they are set-up to do all of the TSB's, updates and services. Infact, they found that 2 of his wheels are bad and he will be getting some new ones under warranty!
More to come once I get my hands on it!
Take care, Tom
--------------------------------------------------------
JR and Melvin
Just wanted to give you an update as of 12/1/21
MacMulkin finally relented and sold me the car!!
It seems that another guy over in Korea was in the same predicament as me but being that he works in the Lawyer's office on base, was able to get all the way up to one of the legal folks on the GM team and got things sorted out and they called MacMulkin to let them know that they wouldn't get any grief from GM if they sold cars to military folks. So, indirectly, he was able to help my situation too.
Car should be getting unloaded in Bremerhaven this week and trucked down to me next week sometime!
I'll be sure to send you guys some photos soon as it shows up!!
Talk soon,
Tom
------------------------
Hi Tom,
I understand. I did a quick check on Autoscout24.de and saw a number of cars there. Most dealers will take the VAT form, but you have to go through extra steps.
Another thought is the Canadians. Is there still a Canadian PX over there? I know they had a small outlet for the Brits, Canadians and other NATO forces at Ramstein.
We used to be able to buy (US or Canadian spec) cars through them and get the VAT taken out.
As far as the tune goes, maybe JR or Geiger can help out. I know it is tough, but Geiger is an authorized US Car dealer for Europe, so maybe he can upload a US tune for you if you buy through him.
Just a few thoughts. Good luck. I know this is frustrating.
TTYL, Melvin
---------------------------------
Hi JR,
Thanks to both of you for your support!
To answer your questions, here goes:
I ordered a 2021 hard top convertible in Ceramic Metallic Grey with yellow calipers and yellow seat belts, 2LT with Z51 pack and magneto shocks, it was built last week of August.
The car is American spec, LHD. Only the Brits drive on the wrong side of the road
Just found out that the car is in port and should be delivered on Tuesday morning!
I asked the dealer not to do any prep at all because I'll take it directly to my detailer here in Stuttgart for paint correction and then he'll take straight over to the wrap guy for PPF.
He's also going to wrap the top in black and the mirrors in yellow. If all goes well, I will finally have it back by the 10th or 11th, fingers crossed
Just in time for Christmas and to put it in the garage for the winter
I've already ordered a new set of wheels because the stock choices were just not good on this generation in my opinion. I'll end up using the stock wheels as my track wheels.
As for OnStar, I'm not sure it works over here so i haven't signed up for it yet. There is a GM dealer within about an hour from here that just sent their techs out to get C8 qualified.
Another American who brought his car with him did most of the legwork with those guys and they are set-up to do all of the TSB's, updates and services. In fact, they found that 2 of his wheels are bad and he will be getting some new ones under warranty!
More to come once I get my hands on it!
Take care,
Tom
------------------------------
Mr. Thompson,
It's been over a week since my last email and I've received no reply from you or your staff. I was hoping to hear back that you'd reviewed my situation and/or decided to contact GM yourself for further guidance.
I have no way of knowing whether your non-response was intentional or simply an oversight. I would like to think that it was simply an oversight.
I'm being completely honest when I say that this has been one of the worst experiences I've ever had and I work in customer service! I've never had to jump through so many hoops nor have I ever had to prove residence and current ownership of a vehicle prior to purchasing another one.
Your salesman's interpretation of GM’s export policy is completely wrong. There is no way that GM intends that policy to be used to prevent US Military or government civilians and contractors from purchasing their products.
He is essentially saying that if a member of the previously mentioned group gets an assignment to go overseas during the process of buying a car that GM would not allow the sale to go through.
And we all know that is not the case and that GM does not have a rule against selling vehicles to members of the military when they have a website dedicated to giving them discounts(www.gmmilitarydiscount.com).
At the very beginning of our conversation last year, it was mentioned to me that your team could sell me a used car without issue. I'm not sure how selling a used car would be any different but if there's a way for you to use this car as a program/dealer car for a few months or miles,
I would still be amenable to that and agree to purchase the car at the agreed upon MSRP price. The lienholder, Bank of America, has already contacted your team and supports this transaction completely.
Again, If I were going to do break rules or do something underhanded, I can assure you that it would not be over a car.
Having said that and due to not hearing back from you or your team, I have decided to reach out to GM myself for further guidance.
I will of course keep you and your staff on the CC line so that I can continue to remain open and honest with any correspondence as I have been from the beginning. I welcome any feedback and/or consolation you feel is warranted.
Respectfully, Tom
--------------------------------
Tom Tisdale
Project Manager
EUCOM J33
Subject: Re: MacMulkin Chevrolet - Tisdale Corvette